Users of DTS have reported having problems logging onto the system due to technical difficulties. The pop-up blocker’s refusal to acknowledge DTS as a valid protocol is the root of many issues.
To fix the issue, you will need to add DTS to the list of sites that your pop-up blocker allows. If the website does not stay open for a sufficient amount of time for you to click the “Allow” button in the pop-up banner, it will be necessary to allow it via the settings manually.
The Pop-up Blocker Settings may be accessed in various ways, depending on your browser. You may find instructions for other browsers on the DTS Access page, which can be found at http://www.defensetravel.osd.mil/first_time_users.php. The instructions that are shown here are for Internet Explorer.
If you are using Microsoft Internet Explorer:
- To access the tools, use Alt+T.
- Choose the Pop-up Blocker option.
- Choose the settings for the Pop-up Blocker.
- Include the URL listed below in the list of sites that are permitted to be accessed: *.defensetravel.osd.mil